Omnicus Blog

Omnicus Blog (en)

5 Reasons You Should be Talking About Shared Inboxes

Help Desk Eivind Jonassen 22 of June 2017

Workers spend more than 4 hours a day checking email. Email isn’t dead. According to Adobe Digital Insight’s, time spent with email is up 28% since last year.

Supercharge Your Help Desk

Help Desk Nicholas McAuliff 18 of August 2016

Customers have multiple channels to choose from when communicating with a company. How a business decides to use their help desk to complement these options is crucial. It’s a business’s ...