Omnicus Blog

Omnicus Blog (en)

Why you should use Facebook Messenger on your website

In May, I wrote about why Facebook Messenger will be the ideal platform for tomorrow's customer service. As of November 30, 2017, Facebook opened its chat plugin for Messenger to its own websites. ...

Chatbots, A.I. and Self-Service: How to Integrate and Offer Support Day or Night

Chatbot Nicholas McAuliff 25 of April 2017

Ever heard of chatbots?